Anonymous
map-marker Darby, Pennsylvania

Oily watery peanut butter

I always buy this peanut butter and the last two times they were very oily I mean it's not cheap can I have a coupon
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Kendra D Jef

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Verified Reviewer
| map-marker San Antonio, Texas

Salmonella- losing my sanity as a mom to three littles

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Jif - Salmonella- losing my sanity as a mom to three littles
Hi, I regret to inform you that our family has been experiencing salmonella symptoms since March after we purchased a large tub of Jif creamy peanut butter. It has been extremely stressful. Not only did we welcome a newborn child in February, but my 18 month old son and 3 year old daughter have been battling diarrhea and nausea. My husband and I have gotten sick as well, but the toddlers eat peanut butter the most and have suffered the brunt of it. Ive attended doctor appointments, changed their diets thinking it was a dairy intolerance, and bought countless diapers to accommodate aforementioned GI issues. My son has had to miss multiple days of his parents day out program from the diarrhea. I know not all moms have this luxury but we budget for it as a sanity saver for me since my husband works long hours. My son even had a $600 rectal panel at Methodist Hospital to see what was going on. To say Ive been overwhelmed and exhausted by the never ending diarrhea and occasional vomiting as a tired, breastfeeding mother to a newborn and two tiny sick toddlers is an understatement. We were refunded $10 for the large jar of Jif at our local HEB in San Antonio TX, but it honestly feels like a slap in the face compared to all weve been through. I do not know what the resolution is, but I needed to verbalize the stress that this salmonella outbreak has caused my family. We have been loyal Jif consumers for decades.
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Loss:
$1500

Preferred solution: Let the company propose a solution

Sandra S Tqu

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Verified Reviewer
| map-marker Nashville, Tennessee

Mfg coupon not enough to cover the cost of recalled peanut butter

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Spoke to customer service. Instead of refunding me the amount I had to pay, they will be sending me a replacement manufacture coupon for a nether jar.
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Annie I Fdt
map-marker Miamisburg, Ohio

Recall my son got salmonella age 5

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Jif - Recall my son got salmonella age 5
My son recently spent the day at Cincinnati childrens hospital Ohio. For high fever 102 above, cramps, nausea, vomiting and diarrhea. His last known meal on Wednesday night approximately 8pm was a peanut butter jelly with jiffy peanut butter. He was seen 9 pm Friday may 20th and Saturday morning 930 am. Relentless fever and sickness. Once I returned home we checked our peanut butter once we became aware of a recall notice. My PB is one that is in the recall. I am very disappointed in jiffy. We have a confirmed suspicion diagnoses of salmonella. Waiting for results. My son is still Ill he is 5 years old. We will NEVER purchase jiffy again, and yes I am aware this is a chance in many store bought items. But I am out 2 visits to an emergency room and a days missed of work with my son still ILL. Currently getting antibiotics as precaution. Shame on you jiffy. And I would like to know what this company is doing to make things right? Whats the response here for the people and children that are victims to this neglect on your part?? Sent from my iPhone
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Cons:
  • Deadly

Preferred solution: To be determined by my emergency room bills!

Leah C Wrd

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Verified Reviewer
| map-marker Shamokin, Pennsylvania

Recalled peanut butter

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Jif - Recalled peanut butter
Jif - Recalled peanut butter - Image 2
Jif - Recalled peanut butter - Image 3
Hi, I bought two jars of your Jif peanut butter earlier this month, and both were a part of the contaminated batch. Numbers 205* ******* and 205* *******. I was told by a friend to message you all about the situation as we have eaten some out of the jar before we knew there was a recall.
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Loss:
$13
Pros:
  • Reasonable prices
  • Good taste
  • Taste great

Preferred solution: Let the company propose a solution

Carson P Xqh
map-marker Warren, Arkansas

14 23-20 * * **-09 1139 was bad peanut butter come from Sam's jiffy to go 36 cup count 36 count truck box we got very sick on this peanut butter address is 194 Bradley 16 Warren Arkansas 71 671

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14 23-20 * * **-09 1139 was bad peanut butter come from Sam's jiffy to go 36 cup count 36 count...
My phone number is 318-349-**** please call I sent a picture of the code on the box we got like I said we got very sick and had to go to the hospital for this so please give me a call my email is Pennington Carson number 9 gmail.com
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Loss:
$226

Preferred solution: Full refund

User's recommendation: We get very sick on this peanut butter and had to go to the doctor

Victoria S Xfc

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Verified Reviewer
| map-marker Chicago, Illinois

Complaint

Why the need to put sugar in your peanut butter? You put on your label Non GMO to make a point about using peanuts that are non GMO so they are healthier for you but putting sugar in something that is natural just to get people addicted to your product is absolutely horrible. Just my opinion but I won't be eating your products and I will tell all that I know not to as well.
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Bibby P
map-marker Albany, Georgia

On hold for over 1 1/2 hours and no answer. Your forms to fill out do not work. After trying to find out how to get reimbursed for recalled product, I’m ready to give up on the effort and Jif product.

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On hold for over 1 1/2 hours and no answer. Your forms to fill out do not work. After trying to...
If you want to contact me, call 229894****. Im finished with the company and the support. Ive tried calling and in hold for over 1 1/2 hours . No answer. Firms do no work.
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Loss:
$12

Preferred solution: Full refund

User's recommendation: Nobe

Patsy G Kgh

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Verified Reviewer
| map-marker Mabank, Texas

Compliment

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I went rushing to Walmart today to get my creamy Jiff peanut butter ! I was so HAPPY HAPPY HAPPY to see it back on the shelf. No other brand is as great as Jiff. I had to use other brands which were oily and tasted stale. The Peter Pan jar I had to get had so much oil in it that I turned the jar over and watched oil pour out YUCK !!! I threw it out and have been constantly checking the stores and websites for the return of Jiff. Today I am enjoying my all time, one and only favorite peanut butter, JIFF !!! YAY ! I am so glad it's back !!! Please, don't let this salmonella/ or anything else happen again to take my peanut butter away ! I LOVE JIFF Love
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William P Onn
map-marker San Antonio, Texas

Product Recall

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I will no longer by JIF based upon their handling of the recall. It has taken way too long for them to resolve the recall, and I am pretty sure they are only issuing on coupon credit. Between my house and my mothers, I had four jars of creamy/crunchy and requested refund online. I later found to more jars in my sons gluten free drawer. They won't issue credit for all six. I guess they don't believe it. Very poor response to your recall. If they can't handle something this easy, then I certainly can't trust their manufacturing processes. JIF is owned by Smuckers, so might want to ditch them as well.
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Loss:
$360

Preferred solution: Full refund

User's recommendation: Change Brands

Jackie C Kkt

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Verified Reviewer

Recall

Jif - Recall
Got no answer because it was on Saturday I bought new bottle of peanut butter thats on recall list Id like a new bottle please
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Loss:
$4
Cons:
  • Expensive

Preferred solution: Full refund

Joyce M Lvy

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Verified Reviewer
| map-marker Norman, Oklahoma

Restock of Jif Reduced Fat Peanut Butter

I understand that Jif Reduced Fat PB was pulled from shelves due to salmonella concerns. My question is will this product be back in stores within the forseeable future? I was a life-long Peter Pan peanut butter fan, but when the reduced fat version was recalled a few years ago, it took forever for Peter Pan to produce more and restock grocery stores. Problem was after all that time, the reduced fat variety never reappeared. I am hoping against hope that this will not be the case with Jif reduced fat. At this time, do you know the answer? I am not mad but would like to know. I would appreciate a response. Thank you.
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Preferred solution: An answer as to you estimate of the return of Jif Reduced Fat. I am not seeking a refund. I was simply looking to purchase more Jif Reduced Fat when I learned of the recall.

Acel G

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Verified Reviewer
| map-marker San Fernando City, Central Luzon

Recalled JIF peanut butter 793g

Recalled JIF peanut butter 793g
We're residing in the Philippines. My aunt from the US sent us a package containing one recalled jar of peanut butter. My aunt, who is a post-stroke patient, and I are starting to have symptoms such as fever and diarrhea. I also found some blood in my stool recently. I tried emailing/contacting their customer support about it, but I'm not satisfied with their vague response. Do you have any suggestions on how to address it? Refund/reimbursement for potential cost for hospitalization and whatnot?
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Loss:
$2000

Preferred solution: Reimbursement for Medical expenses

Ray S Uoz
map-marker Dickinson, Texas

Refund for peanut butter

Jif - Refund for peanut butter
Jif - Refund for peanut butter - Image 2
My Wifeshowed Me the 2 jars and the recall on jif peanut butter,I have purchased 2 jars from Walmart in league,the numbers are 128842****3 41 and 128******** I am trying to find out about getting replacements preferably or refunded.My name is Ray Szalwinski At (346)208-**** Address is 3036 Crest Drive Dickinson Texas 77539 Email rayszalwinski01@***.com
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Pros:
  • Good taste
  • Reasonable prices
Cons:
  • Deadly

Preferred solution: Full refund

Azadeh K Ctc

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Verified Reviewer
| map-marker Tehran, Tehran

Not answer

iIhad a thecnical question about red skin of peanut but unfortunately i have not recieved any answer
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Preferred solution: I have a technical question about red skin of peanut

Debbie B Fan
map-marker Cape May, New Jersey

Recall coupon required 40 oz extra crunchy peanut butter

Jif - Recall coupon required 40 oz extra crunchy peanut butter
Jif - Recall coupon required 40 oz extra crunchy peanut butter - Image 2
Recall serial / lot 202********.18 40 ox extra crunchy peanut butter please provide a coupon for replacement
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Preferred solution: Full refund

User's recommendation: Contact Jif

1 comment
Debbie B Fan

To date, I have not received any response from Jiff. I would like to have a coupon to purchase my 40oz Jiff peanut butter jar.

About

Related Companies

The JM Smucker Company, Folgers, Knotts Berry Farm, Smuckers, Milk Bone

Summary

Jif is a leading brand of peanut butter. It was introduced by Procter & Gamble in 1958. There are fifteen different kinds of Jif Peanut Butter including Natural Honey Crunchy, Natural Honey Creamy, Whipped Chocolate & Peanut Butter, Omega-3 Creamy, and Extra Crunchy. In 2001 the brand was acquired by The J.M. Smucker Company. Its headquarters is based in Orrville, Ohio, United States. The company also provides hazelnut spreads, almond butter, and cashew butter. All products are available in supermarkets and stores throughout the United States and Canada. The Jif production facilities are in Lexington (Kentucky) and Memphis (Tennessee). Peanut butter contains palm oil.

Jif reviews and complaints

Jif is ranked 275 out of 1454 in Food Manufacturers category

Area Served

USA

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